Add the Customer rewards page

Add a page to Shopify customer accounts where customers can view points and redeem them for store credit.

Use Shopify customer accounts

Customer rewards and store credit require Shopify's current customer accounts, formerly called new customer accounts. They are not available with legacy customer accounts.

The page and the menu link are separate

Adding the page does not add its menu link. Complete both sections below so customers can find and open Customer rewards.

Add the page

  1. In Shopify Admin, go to Settings → Checkout.

  2. In Configurations, choose Customize for the customer-account configuration you use, normally Store default.

  3. Open the Apps panel. Find NASP Rewards → Customer rewards.

  4. Choose the add button beside Customer rewards, then add the page to Accounts.

  5. Optional: change the page heading, subheading, or point labels in the extension settings.

  6. Choose Save.

Adding Customer rewards to customer accounts
In the Apps panel, add the Customer rewards page to Accounts.
  1. In the Customer rewards information box, choose Add to menu.

  2. Choose Customer account main menu. Keep the label as Customer rewards, or enter the customer-facing name you prefer.

  3. Save the menu, then save the customer accounts editor if Shopify shows unsaved changes.

Customer rewards in the customer account menu
Add the Customer rewards page to the Customer account main menu and save.

If Add to menu is missing

The page may already be installed without a menu item. Add the link directly:

  1. In Shopify Admin, go to Content → Menus.
  2. Open Customer account main menu.
  3. Choose Add menu item.
  4. Set the label to Customer rewards.
  5. For the link, choose Apps → Customer rewards from NASP Rewards.
  6. Save the menu.
Customer rewards page in the customer accounts editor
Preview the saved page and its customer-facing label in the editor.

Verify the customer view

  1. Sign in to the store as a customer.
  2. Confirm Customer rewards appears beside Orders and Profile.
  3. Open it and confirm the points balance loads.
Using NASP Rewards on more than one store?

Customer-account pages and menus are configured per store. Complete this setup separately on each store.

Shopify also documents this workflow in Customizing customer accounts pages.

See Shopify’s store credit guide for customer-account requirements.

Next: Manage customers and points