Terms of Service

Last updated: July 26, 2026

The terms that apply when a merchant installs or uses NASP Rewards.

"Company", "we", "our", or "us" means Not A Side Project. "Services" means the NASP Rewards Shopify app, related APIs, customer-account experience, and this website. "You" means the merchant that installs or uses the Services through a Shopify store.

We may update these Terms. If we make significant changes, we will update the date above. Continued use after changes take effect means you accept the updated Terms.

Account and Shopify

  1. NASP Rewards is installed and used through Shopify. You must have a valid Shopify store and comply with Shopify's terms and acceptable use rules.
  2. You are responsible for securing your Shopify account and for activity that occurs under your store in connection with the Services.
  3. You are responsible for how your store presents loyalty features to customers, including marketing claims, store policies, and store credit.

The product

  1. NASP Rewards helps you award points from eligible paid orders and lets customers redeem points for store credit, subject to the rules you configure and Shopify's available capabilities.
  2. Points balances, activity, and redemptions depend on accurate Shopify order, refund, customer, and store credit data. Delays or gaps in Shopify APIs or webhooks can affect timing.
  3. You are responsible for reviewing redemptions that need attention and confirming store credit in Shopify when an outcome is uncertain.

Payment, trials, and plan changes

  1. Paid use is billed through Shopify App Pricing or another Shopify billing mechanism. Payment details and charge collection remain with Shopify.
  2. Current price, trial length, and included features appear in the Shopify App Store and Shopify's billing interface. Shopify's display is authoritative at installation.
  3. If your subscription is inactive, we may restrict App Home and customer-account redemption until billing becomes active again.
  4. Fees exclude taxes unless Shopify states otherwise. Shopify handles any applicable billing taxes.
  5. App charge refunds follow Shopify's processes and any refund policy we publish. Contact[email protected]for help.

Cancellation and termination

  1. You cancel by uninstalling NASP Rewards from Shopify Admin and completing any subscription action Shopify requires. Email alone does not cancel the app, though we can help when something is stuck.
  2. After uninstall, app access ends. We process data deletion and redaction under our Privacy Policy and Shopify compliance requirements.
  3. We may suspend or terminate access for abuse, security risk, non-payment, or material breach of these Terms.
  4. Threats or harassment of Company staff are grounds for immediate termination.

Changes to the Services and prices

  1. We may change features, fix defects, or retire behavior that is unsafe or no longer maintainable. We do not guarantee that every behavior remains unchanged.
  2. Pricing may change. When practical, existing subscribers will receive reasonable notice through Shopify or email.

Uptime, security, and privacy

  1. The Services are provided on an "as is" and "as available" basis. These Terms do not include a formal service-level agreement.
  2. You agree that we may process data as described in ourPrivacy Policy.
  3. We use third-party infrastructure to operate the Services. Shopify is a required dependency for installation, authentication, orders, customers, store credit, and billing.

Acceptable use

  1. Do not use the Services for unlawful activity, fraud, spam, or to undermine Shopify, payment networks, or other merchants.
  2. Do not probe, disrupt, or reverse engineer the Services except where applicable law allows.
  3. Do not process data through the Services unless you have the right to.

Intellectual property

  1. We own the Services, including software, branding, and site design. You receive a limited right to use the app while installed and in good standing.
  2. You retain rights to your store content and customer relationships. You grant us a limited license to process that data to provide the Services.

Liability

To the maximum extent permitted by law, the Company is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business interruption arising from the Services.

Our total liability related to the Services will not exceed the amount you paid through Shopify during the three months before the claim, or USD 100 if you paid nothing, to the extent such a limit is enforceable.

Some jurisdictions do not allow certain limitations. In those places, our liability is limited to the fullest extent permitted.

Governing law

These Terms are governed by laws applicable to the Company's principal place of business, without regard to conflict-of-law rules, except where mandatory law requires otherwise.

Contact

Questions about these Terms:[email protected].